Privacy Policy

Safeguarding your personal and health information is central to our practice

Last updated: March 28, 2026

Our Privacy Commitment

Talbot Health Services ("Talbot," "we," "us," or "our") is dedicated to protecting the confidentiality of your personal and health data. This Privacy Policy outlines how we gather, utilize, safeguard, and share information when you visit talbothealthservices.com or engage with our treatment programs.

As a licensed healthcare provider, we operate under federal and state privacy statutes, including HIPAA (Health Insurance Portability and Accountability Act), which governs the handling of protected health information.

Data We Gather

Identifying Information

  • Full name, mailing address, telephone number, and email
  • Insurance plan details and billing information
  • Emergency contact details
  • Demographic data such as age and gender

Clinical Information

  • Medical background and present health status
  • Treatment documentation and clinical notes
  • Prescription records and current medications
  • Evaluation and screening outcomes

Digital Activity Data

  • IP address and browser type
  • Pages viewed and session duration
  • Cookies and comparable tracking technologies

How Your Data Is Used

Clinical Care

  • - Deliver addiction treatment and Suboxone services
  • - Coordinate with other healthcare professionals
  • - Track treatment progress and outcomes
  • - Maintain continuity across visits

Operations

  • - Submit and process insurance claims
  • - Manage appointment scheduling
  • - Maintain accurate patient records
  • - Support quality improvement initiatives

Outreach

  • - Send appointment confirmations
  • - Provide treatment-related updates
  • - Share relevant health information
  • - Announce new programs and services

Regulatory & Safety

  • - Satisfy legal and regulatory obligations
  • - Safeguard patient welfare
  • - Detect and prevent fraud
  • - Fulfill public health reporting duties

Circumstances Under Which We Share Data

We never sell, rent, or trade your personal information. Sharing occurs only as authorized by law and as necessary to support your treatment.

With Written Authorization

When you provide a signed release of information

For Treatment Coordination

With other providers directly involved in your care

For Billing Purposes

With insurance companies to process claims on your behalf

Legal Obligations

When mandated by statute, court order, or public health authority

How We Protect Your Data

We maintain robust security controls to guard your information against unauthorized access, misuse, or disclosure. Our protection strategy includes:

Technical Controls

  • - Encrypted data in transit and at rest
  • - Hardened servers and databases
  • - Multi-factor authentication and access controls
  • - Continuous security patching

Organizational Controls

  • - Mandatory staff privacy training
  • - Pre-employment background screening
  • - Periodic security risk assessments
  • - Documented incident response procedures

Your Privacy Rights

Inspect Your Records

Request to review or obtain copies of your treatment records and related documentation

Request Corrections

Ask us to amend information you believe is incorrect or incomplete

Limit Use or Sharing

Request restrictions on specific uses or disclosures of your information

Choose Communication Methods

Ask that we reach you through a particular channel or at a specific address

Submit a Complaint

Report privacy concerns without fear of retaliation

Privacy Questions?

If you have questions about this policy or wish to exercise any of your privacy rights, please contact our Privacy Officer:

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.